Queen Bee Cakery FAQ's and Policies
Please reach us at swelsh@queenbeecakery.com if you cannot find an answer to your question.
Queen Bee Cakery is located at the Shoppess at Newberrytown at 700 York Road, Dover, PA 17315.
Yes. Queen Bee Cakery does deliver if they have availability.
Typical delivery fees for wedding cakes is $25 per hour round trip plus $1 per mile.
Other cakes can be delivered for $15 per hour round trip plus $0.67 per mile.
Mileage is calculated from Queen Bee Cakery's location at 700 York Road, Dover, PA 17315.
The availability for delivery is at the discretion of Queen Bee Cakery staff.
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Create a FAQ asking how much do I have to put down on a cake order and when is the final payment due
Absolutely! Here's a FAQ addressing down payments and final payments for cake orders:
Cake Order Payment FAQ
Q: Do I need to pay a deposit or down payment when placing a cake order?
A: Yes, we require a non-refundable deposit to secure your order and date. This deposit covers the initial costs of materials and secures our time for your event.
Q: How much is the deposit?
A: The deposit amount varies depending on the size and complexity of your cake. Generally, it's [Insert Percentage, e.g., 50%] of the total order cost. For specific details on your order, please contact us with your cake design and size requirements.
Q: When is the deposit due?
A: The deposit is due within [Insert Timeframe, e.g., 7 days] of placing your order to confirm your booking. If we do not receive the deposit within this timeframe, your order may be canceled.
Q: What payment methods do you accept for the deposit?
A: We accept [List Payment Methods, e.g., cash, credit/debit cards, online transfers, etc.].
Q: Is the deposit refundable?
A: The deposit is non-refundable. It secures your date and covers the initial costs and time invested in your order.
Q: When is the final payment due?
A: The final payment is due [Insert Timeframe, e.g., one week, 7 days, 3 days] prior to the scheduled pickup or delivery date.
Q: What happens if I don't pay the final payment on time?
A: If the final payment is not received by the due date, we reserve the right to cancel your order.
Q: Can I pay the full amount upfront?
A: Yes, you are welcome to pay the full amount upfront when placing your order.
Q: What payment methods do you accept for the final payment?
A: We accept [List Payment Methods, e.g., cash, credit/debit cards, online transfers, etc.].
Q: Will I receive a receipt for my payments?
A: Yes, you will receive a receipt for both your deposit and final payment.
Q: Can I make changes to my order after paying the deposit?
A: Changes may be possible, depending on the complexity and timeframe. However, significant changes may incur additional costs. Please contact us as soon as possible to discuss any potential changes.
Q: What if I have to cancel my order?
A: If you need to cancel your order, please notify us as soon as possible. While the deposit is non-refundable, we may be able to offer a partial refund or credit towards a future order depending on the notice provided and the work already completed.