Queen Bee Cakery FAQ's and Policies

Thank you for choosing Queen Bee Cakery for your special cake! To ensure your cake looks and tastes as amazing as it did when you picked it up, please follow these care instructions.

1. Transporting Your Cake

• Level Surface: Always transport the cake on a flat, non-slip surface      in your vehicle. The floor of the car is often better than a seat to keep      it stable.
• Avoid Slipping: Place a non-slip mat or towel under the cake box to      prevent it from sliding during transport.
• Drive Carefully: Take sharp turns slowly and avoid sudden braking to      prevent any shifting of the cake.
• Cool Environment: If possible, keep your car cool. Warm temperatures      can cause the frosting or decorations to melt.

2. Storing Your Cake

• Refrigeration: Refrigeration is necessary for Buttercream or Fondant Cakes. 
• Storage:     Keep your cake in a cool, dry place away from direct sunlight, especially      if the cake is covered in fondant. Buttercream cakes should be      refrigerated but should be taken out 1-2 hours before serving to reach      room temperature.
• Covering: Keep the cake in its box until ready to display. This      protects it from dust, odors, and accidental bumps.
• Do Not Freeze: Cakes covered with fondant or detailed decorations      should not be frozen, as this may damage the texture and design.

3. Serving Your Cake

• Room Temperature: Most cakes taste best at room temperature. If the      cake was refrigerated, allow enough time for it to warm up slightly before      serving:
  • Buttercream       or Fondant Cakes: Take       the cake out of the refrigerator 1-2 hours before serving.
• Slicing: For clean slices:
  • Use       a sharp, long knife and wipe it clean between cuts.
  • For       multi-tiered cakes, remove the top tier and slice it separately.
• Portion Size: A typical serving size is about 1x2 inches for      wedding cakes or 2x2 inches for party cakes. Adjust based on the number of      guests and the size of the cake.

4. Leftovers

• Storage: Wrap leftover cake slices tightly in plastic wrap or      place them in an airtight container. Store buttercream cakes at room      temperature for up to 2 days, or refrigerate for up to 5 days. Refrigerate      cakes with cream, fruit, or custard fillings.
• Freezing: For longer storage (up to 3 months), freeze leftover      cake slices. Wrap each slice in plastic wrap, followed by a layer of foil,      and store in an airtight container. Let the cake thaw at room temperature      for a few hours before enjoying.

Once the cake is picked up and leaves our premises in good condition, we consider the cake to be final and no longer under the responsibility of our bakery. We take great care in preparing and packaging your cake for transport, and we highly recommend inspecting it before leaving the bakery to ensure it meets your expectations.

After the cake has left our bakery, we cannot be held liable for any damages that occur during transport, improper storage, or handling. Thank you for your understanding!

Please note that our cakes may contain or come into contact with allergens such as dairy, eggs, wheat, soy, and nuts. If you have any concerns, please consult with us before consuming. 

If you have any questions or need further assistance with your cake, don’t hesitate to reach out to us! We want your cake to be a delightful part of your celebration.

Thank you again for choosing Queen Bee Cakery. Enjoy your cake!